Garnet Documentation

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Security Policy for Garnet Marketplace ​

1. Data Handling ​

Our Shopify app processes and manages the following types of data:

  • Customer Data: Includes personal details such as names, email addresses, and contact information.
  • Payment Information: Encompasses payment details used for transactions.
  • Order Details: Involves information related to customer orders including product information, quantities, and order statuses.

2. Data Protection ​

Sensitive data is protected using the following measures:

  • Encryption: All data is encrypted both at rest and in transit to prevent unauthorized access.
  • Access Controls: Strict access controls are implemented to ensure only authorized personnel can access sensitive data.

3. Authentication ​

Access to the app is secured through the use of:

  • Passwords: User accounts are protected by strong passwords. Password policies are enforced to ensure security.

4. Data Transmission ​

To ensure secure communication between our app and Shopify:

  • HTTPS: All data transmissions are conducted over HTTPS to provide a secure connection.
  • Secure APIs: APIs are designed to be secure and protected against unauthorized access.
  • Secured VPC: Data is transmitted through a secured Virtual Private Cloud (VPC) to enhance security.

5. Data Integrity ​

To maintain data integrity and prevent tampering:

  • Webhook Checksums: Webhooks are validated using checksums to ensure data integrity and prevent unauthorized modifications.

6. Vulnerability Management ​

We manage and address security vulnerabilities through:

  • Regular Updates: The app is updated regularly to address security vulnerabilities and improve protection.
  • Vulnerability Scans: Regular scans are conducted to identify and address potential security issues.

7. Access Control ​

Access within the app is managed by:

  • Permissions: User access is controlled through a permissions-based system to ensure that users only have access to data and functions relevant to their roles.

8. Logging and Monitoring ​

To detect and respond to security incidents:

  • Logging User Activity: User activity is logged to track actions and identify suspicious behavior.
  • Real-Time Monitoring: Continuous monitoring is in place to detect and respond to potential security threats in real-time.

9. Incident Response ​

In the event of a security breach or data leak:

  • Notification: Notify us immediately at webmaster@garnet.center.
  • Response Time: We will respond to reported incidents within 48 hours to address and remediate the issue.

10. Compliance ​

We are committed to compliance with relevant data protection regulations and standards to ensure that all handling of data adheres to legal and industry requirements.