Garnet Documentation

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Get started with Garnet ​

Short demonstration ​

What is Garnet? ​

Garnet turns e-commerce stores into marketplaces.

Vendors can list products, receive orders, and fulfil shipments from one platform. Marketplace earns a commission on sales.

  • Vendors are the best to make, marketplaces are the best to sell. Garnet is the tool that bridges this gap and allows both parties to work together effortlessly.

  • Within 5 minutes you can set up Garnet with your e-commerce store and onboard any vendors to sell on your website. You can be a mature marketplace or a profitable e-commerce business looking to increase your catalogue, Garnet is the tool for you.

  • We personally help you to start and make sure you spend your time selling, rather than configuring platforms.

  • We have great expertise in marketplaces, and we are powering a community of more than a hundred marketplaces and thousands of vendors facing similar challenges every day.

Install the app on Shopify or contact us to get started.

How to use this documentation? ​

This documentation is for both marketplaces and vendors. You will find everything you need, from getting started to advanced features. Keep in mind that this is a growing documentation. If you spot any error or need information please get in touch with us.

Marketplace and vendor ​

Let's take some time to define what is a marketplace and what is a vendor as we will reference them often throughout the documentation.

Marketplace ​

A Marketplace is an e-commerce website that resells products online. Marketplaces source their products (digital or physical) from other companies or individuals that compensated with a commission. Usually marketplaces excel in marketing or deeply understand the market.

Some marketplaces make their own products mixed with their vendors. It's a way to bring more traffic to their website, diversify their revenues, and understand customers better.

From experience we can tell there are kind categories of marketplaces:

  • Transparent marketplaces openly display that they are a marketplace. They tend to offer a vendor registration page on their menu.

  • Undercover marketplaces look like regular brands without explicitly stating they are a marketplace. They tend to source their vendors themselves without advertising them on their websites.

Marketplaces earn money with a commission on each sale or affiliation they make.

Vendor ​

A vendor is a company or an individual that provides products. Usually when it comes to physical goods, the vendor handles shipping as well. We see various categories of vendors:

  • Makers are crafting, assembling, or producing. They tend to have the most unique products not available elsewhere on the market. For instance,artisans, farmers, independent creators, artists, event organisers...
  • Owners hold the products but are not makers. For instance,a collector, a hotel selling reservations, or someone that purchased a phone.
  • Shopkeepers are traditional offline businesses that take the opportunity of the marketplace to sell online without hassle.

Vendors earn money by selling their products. They pay the marketplace by giving a commission on the order total.