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Privacy policy for Garnet applications

Garnet Shopify App "the App” provides integration between Shopify Store "the Site" and Garnet Marketplace to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Garnet Marketplace App permissions

When installing the Garnet Marketplace app, we use the following Shopify scopes to read and write the marketplace's Shopify data.

Inventoryread/writeVendor to change a product stock
Productsread/writeVendor to see and edit their listings
Ordersread onlyVendor to see their orders and customer details
Order noteread/writeVendor to add vendor notes
Fulfillmentsread/writeVendors to fulfill orders
Publicationsread onlyVendor to publish a product on all sales channel
Marketsread onlyVendors to create shipping fees based on markets
Delivery Customread/writeVendor to set shipping fees based on rules
Shippingread/writeVendor to set shipping fees based on rules
Contentread/writeGarnet creates register/login pages (during install only)

Personal Information the App Collects

The App acts as an conduit for data sychronization between your Shopify store and your designated Garnet Retail Platform account, for the purpose of centralized management of product information, inventory and order fulfilment. You must have a valid Garnet Marketplace subscription for the App to operate upon. When you install the App, we are automatically able to access certain types of information from your Shopify account:

Product Data, Customer Data, Inventory Data and Order Data

Garnet collects the relevant data from your Shopify store only if you explicit set up the data synchronization from your Garnet account.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Site and to operate the App.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information or your Garnet Retail Platform subscription has expired.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.