Garnet Documentation

Appearance

Shopify product synchronisation ​

Synchronisation delay: real-time

What is synchronised? ​

With the Shopify integration, the following information are imported from the vendor's Shopify to the marketplace:

  • product title and SEO title,
  • product description and SEO description,
  • product and variant images,
  • variants price, stock and stock policy,
  • product variations.

Which products are synchronised? ​

The vendor decides which products to synchronise. The vendor can access the products available on the marketplace following Shopify > Sales channels > Garnet Seller > Manage availability.

availabillity set app

Alternatively, a vendor can publish individual products on the marketplace by clickong Publishing > Sales channel > Garnet Seller:

add product ui

Price and compare price transformation ​

The vendor can set up the price transformations directly in their Shopify app.

vendor price update

Vendor update price view on Garnet Seller

Once changed, it can take up to 10 minutes to update all prices.

Manage different currencies ​

By default Garnet doesn't convert prices from the seller currency to the marketplace's currency. However, you can set a percentage price change to use a fixed currency.

For instance, if the seller store is in EUR and the marketplace store is in USD and the currenct exchange rate is 1 EUR = 1.078 USD, you can use a percentage change of 107.80.

Garnet always store the currency in the marketplace currency, if you want to change the displayed currency, you can change the displayed currency.

Untracked inventory ​

If the vendor do not track the inventory of their product, they will be marked as untracked inventory on Garnet.

Sanitised product description ​

For privacy reason, all <scripts> and <iframe> tags are removed from the product description.

Updates and approval ​

Only price/stock updates will be propagated automatically.

When another visible field is edited (title, description, images or compare price), Garnet will generate a new submission that needs to be approved by the marketplace.

Product deletion ​

When a product is deleted or removed from the Garnet Seller sales channel, the linked product is also deleted on the marketplace both as a submission, and as a product.

Metafields synchronisation ​

By default, Garnet Marketplace does not provide metafield synchronisation. If metafields synchronisation is important to your business, our team can provide a quote for such customization.