Garnet Documentation

Appearance

Manage vendors subscriptions ​

All memberships are managed directly in Stripe. They are represented as a subscription to a customer.

A vendor will have access to Garnet Marketplace only if the vendor has a subscription.

View and edit subscriptions ​

When a vendor subscribe to a membership, Garnet will create a new customer in Stripe and subscribe it to the associated membership. As an example, here is the Stripe customer if the vendor Palm Company:

Example membership view

You can see that the vendor is subscribed to the plan Business:

  • if the subscription is removed, the vendor will stop paying and won't have access to Garnet Marketplace.
  • if a subscription is present, the vendor will have access to Garnet Marketplace.
  • a refund can be applied from this view.

Custom subscription to a vendor ​

Use case: when existing vendors are migrated to Garnet Marketplace, or when the marketplace wants to give a special offer to a subscription.

The marketplace can always create a subscription and send it to specific vendors.

For instance, here we want to add the vendor Canarus to a plan Founding Members that is $25/month that is not listed in the available plans to other vendors.

Create a subscription ​

Navigate to Stripe > Subscription > Create a subscription and create a subscription.

Please ensure that the name of the customer must match the name of the vendor. create customer

Then attach a product to the subscription. If the product does not exist, you create one in Stripe.

Create a product

manage and create a product

You can then customize free trials, billing cycles, and multiple payement phases. Garnet Marketplace is compatible with all settings.

Tips

To simplify the subscription creation:

  • uncheck Collect tax automatically to avoid entering the vendor's address.
  • use Email invoice to the customer to pay manually to send them the invoice directly.

When done, click Create subscription.

Send the invoice ​

By default, Stripe will send the invoice within 1 hour. We recommend you to take this time to look at the invoice in Stripe > Invoices and ensure the design and content are correct.

To send the invoice earlier, press Send invoice. If the vendor already have a payment system, you can press Charge customer.

manage invoice

No email will be sent by Stripe until the invoice is sent.

Video example ​