Garnet Marketplace

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Notifications ​

Access Garnet's notifications settings in Admin panel > Notifications.

notifications home

There are 3 types of notifications:

  • marketplace notifications: emails sent to the marketplace administrators,
  • vendor notifications: emails sent to the marketplace's vendors,
  • customer notifications: emails sent to the customers or potential customers.

Garnet does not send email to your customers. Such emails can be managed by other applications or marketplace software outside Garnet.

Marketplace notifications ​

Marketplace notifications improve the marketplace administrator experience. As of now, Garnet sends the following emails:

  • New product pending for approval, sent every time a vendor submits a product for approval. Useful when the marketplace has a few products to approve daily.
  • Daily digest, sent a notification every day at the same time with the list of submissions and vendors pending approval. Useful when the marketplace has a daily income of submissions to approve.
  • Vendor registration, sent when a vendor registers with the marketplace. It contains all vendor fields submitted by the vendor during their onboarding.
  • Vendor approval request, same as Vendor registration emails, sent when the vendor approval is required.

Vendor notifications ​

We have a lot to say about such notifications. Go to our dedicated page.

Marketplace daily digest ​

When your marketplace is processing a significant number of new products, turn on the daily digest features to be up-to-date with items pending your approval.

email digest

You can set the delivery time to your choosing.

Email integrations ​

You can send emails on this website by integrating them with your own email service. Such integration has a lot of advantages:

  • Increase vendor trust by using your own email domain
  • Have a consistent branding across your emails and your website
  • Collect email metrics
  • Build your own email workflow
  • Collect more Garnet events to build advanced notifications

Currently Garnet integrates with several email services such as Klaviyo, Brevo, Mailchimp and more.

Customize sender email ​

Scroll all the way down to customize your sender email. Garnet will impersonate this email address to send emails on your behalf.

Customize sender email

Improve delivery ​

Technical details

To improve email delivery, either:

  • Use one of our email integration to use an existing setup,
  • Or contact us to setup your domain DNS (DKIM, SPF, DMARC...)

If your domain has a safe DMARC (reject or quarantine), then our default impersonated emails won't work.

Troubleshooting ​

Sender email is {sender}@{random number}.brevosend.com

Our email provider is switching the email delivery address to a custom email to comply with 2024's Google and Yahoo sender requirements. More information from our provider. There are several solutions to consider:

  • Meet Google/Yahoo requirements,
  • Use one of our email integration that takes care of it,
  • Authenticate your domain with our provider (DNS setup to be performed), contact us for the setup.

Disable all email notifications ​

Prevent all emails from being sent to both the marketplace and the vendors. This feature is used to let the marketplace run some tests without getting mailboxes spammed.