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Notifications
As of now, there are four types of notifications:
Email sent when | Sent to | Action available |
---|---|---|
Vendor registers | marketplace | Email vendor |
Product approval is required | marketplace | Approve product |
Vendor page change requested | marketplace | Approve vendor page |
Product approved | vendors | See live product |
Order placed | vendors | Fulfil order |
Note that no email is send to customers, only to the marketplace admins and to vendors. By default, these transaction emails are sent by notifications@garnet.center with a simplistic design.
You can send email on these website by integrating with your own email service. Such integration has a lot of advantages:
- Increase vendor trust by using your own email domain
- Have a consistent branding accross your emails and your website
- Collect email metrics
- Build your own email workflow
- Collect more Garnet events to build advanced notifications
Currently Garnet integrates with several email services such as Klaviyo, Brevo, Mailchimp and more.
Using your own email service is available for marketplace using the Integrated Plan.
See the default emails on this videos: